Our Policies

Appointment Rescheduling & Cancellation Terms

We understand that plans can change, and life happens. Our policies are designed with clarity and fairness in mind, ensuring a structured approach that respects both your needs and the schedules of our dedicated cleaning specialists. We aim to maintain the seamless, hotel-grade service you expect from LNL Cleaning Services.

Understanding Your Service Agreement

Maintaining Schedule Integrity

To ensure the highest standard of service and efficient scheduling for all our clients, we require a minimum of 24 hours' advance notice for any appointment rescheduling or cancellation. This allows our dedicated cleaning specialists ample time to adjust their precise schedules and continue delivering hotel-grade precision without disruption. Changes made within this specified window may incur a service fee.

In the event of a lockout or same-day cancellation, a full service fee may be applied to cover the operational costs and specialist compensation. For our valued recurring residential and commercial clients, we offer flexible adjustment options within your tailored sanitation plans to accommodate unforeseen circumstances. Please contact us directly to discuss specific contract modifications or for further clarification.